General

1. Where can I find information about the MidPoint Lite Internet connection sharing software that came with my DFE-910 kit?
   
2. I intend to call D-Link technical support for help. Specifically, what technical information will the Network Engineer (NE) need from me?
   
3. Are there any limitations to D-Link's technical support for the DFE-910 kit?
   
4. I have a network adapter that does not have the D-Link brand name stamped on it; however, I was able to trace the FCC number on the card back to D-Link Systems. Can I obtain drivers and technical support from D-Link Systems for this card? If not, can you tell me whom to ask for driver and technical support?
   
5. My hub or switch is defective and I must return it to D-Link Systems for repair. Can I connect my two PCs together with a single cable and network them this way until the repaired hub or switch is returned?
   
6. I have misplaced the floppy disk that contains the DFE-530TX+ drivers. Can I download them from your website?
   
7. The hub or switch that came with my DFE-910 kit has five useable ports. Does this mean that I cannot have more than five computers or devices on my network?
   

1. The instructions say that the DFE-530TX+ card must be installed into a PCI slot with "bus mastering." What is "bus mastering" and how do I know if my slots have this capability?
   
2. Which protocols do I need to install?
   
3. Typically, what components, or which clients, services, adapters, and protocols should I have installed in Network Properties, under the Configuration Tab?
   

1. How can I tell if the network adapter card is installed properly?
   
2. What can I do if the Windows Device Manager tells me the network adapter has an IRQ conflict or the device driver is not installed?
   
3. When I open my Network Neighborhood (or My Network Places) all I see is Entire Network. I do not even see my own computer. What should I do next?
   
4. Can I run the network adapter diagnostic and/or the configuration utility from a DOS prompt within Windows?
   
5. My network adapter card appears to be firmly seated in its slot and there are no resource conflicts displayed in Device Manager; however, neither the Link light nor the Activity light is illuminated. Is this normal?