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D-Link DSC-350
Frequently Asked Questions (FAQ)

Troubleshooting

  1. Video and WebCam mode will not work.
  2. I installed all of the key system files and my camera still will not work. Or the NTKERN.VXD file is corrupted.
  3. I have followed the previous instructions to fix the NTKERN.VXD problem, but nothing helps.
  4. How can I check to see if the required Windows system files are installed?
  5. The pictures I download are not clear.
  6. My camera will not power on.
  7. My Camera doesn’t power on after unplugging the USB cable.
  8. My PC is asking me to insert the Windows 98 or Windows 2000 Installation diskette.
  9. Windows doesn't detect my camera when I plug it into the USB port.
  10. My battery LED is blinking and the power cuts off after 10 seconds.
  11. Why is "FULL" shown on the LCD screen?
  12. My video is choppy and the Frame Rate is low.
  13. When I use Kodak’s Imaging for Windows that installs with Microsoft Windows, the color is wrong. How do I fix this?
  14. My Camera stopped responding, what should I do?
  15. Why should I run the installation CD before connecting the DSC-350 to my computer?
  16. What should I do if I connected the DSC-350 before I ran the installation CD?
  17. The Setup program does not start automatically when I insert the D-Link DSC-350 Installation CD.
  18. How do I remove the DSC-350 drivers from Windows 98 if I am using driver version 7-20-2000?
  19. How do I remove the DSC-350 drivers from Windows 98 if I am using driver version 10-10-2000?

General FAQ

  1. What are the system requirements needed to use the DSC-350?
  2. What are the main features of the DSC-350?
  3. What kind of batteries can I use with the DSC-350, and how long will the batteries last?
  4. Can you use the DSC-350 with an Apple Macintosh or IMac computer?
  5. What is the image processing time?
  6. When is the camera ready for me to take a picture?
  7. What is the meaning of the LED light on the front of the DSC-350?
  8. Can I replace the cradle with a tripod?
  9. How do I position the subject in the view finder (Digital Camera Mode)?
  10. What’s the meaning of the frame rate mark ()?
  11. How many pictures can be stored on the DSC-350’s 8MB built in memory?
  12. After I take 199 pictures, the LCD starts over at 100, is this normal and does it delete my other images?
Cautions
  • Remove the batteries if the camera will not be used for a long period of time.
  • This camera is not water-resistant; make sure it does not get wet. Water and moisture may cause fire or electrical shock.
  • Do not place on an unstable surface.
  • When connecting the Camera to the computer, do not use a USB Hub.
  • When using the Camera outdoors, keep the Camera away from water, dirt, smoke, or other elements that may cause damage.


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